Refund Policy

1. I cannot offer refunds on fabric. 

2. If there are any issues/defects with the fabric please contact me immediately at 

Please note, colors show differently on all computers, it is the customers choice to order the fabric and we will not be held responsible for the shade being different than you expected. If you are unsure about colours, please feel free to ask us to match something up for you and send a picture. We are always happy to help!

3. Lost Shipping Packages. I’m very sorry for this inconvenience but I cannot refund a package that were shipped to the wrong address or were misplaced by Canada Post/USPS. All Orders come with tracking, if your order has not arrived in the specified time frame please contact your shipping provider with the tracking number. 

This is an awful thing to happen, if you have not received the package in the stated time frames please contact me and I will help to the best of my ability to track down your package with you.  

Please note: If the address I entered does not match the one you (the customer) provided please message me and we will work through this together.

Additional policies and FAQs

Please feel free to contact me for any reason or to order a custom order
via email at

Thanks for Shopping with us!
Weave & Woven!