1. All items are shipped within 2-5 business days. Please note this is a very good estimate, sometimes with ++ orders during the busy seasons it may take longer.
2. I will be shipping to the address provided so Please Please Please, ***Double-Check*** that it is correct. Once shipped I am not accountable for the package going to the wrong address nor will I be refunding the package if it goes missing.**** I am very sorry for this inconvenience.
3. Unfortunately I am unable to refund orders that states that the package was delivered. This issue will have to be taken up with the Customer and Canada Post/other shipping provider.
4. I have a 30 business day leeway for lost packages. To deem a package lost there must be no movement on the tracking information for 30 days, when this arrises a full refund with be provided.
5. IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees